Privacy Policy

Last updated 1 May 2024.

This Privacy Policy describes how and when PMH Consultancy and Education Ltd (“we”, “us,” or “our” in our privacy notice ) collect, use, and share information when you enquire or purchase our services from PMH Consultancy and Education Ltd (www.pmhcande.com), contact us, or otherwise use our services through website. Our website contains links to other websites and social media platforms where there may be related information relating to PMH Consultancy and Education Ltd services and courses, as such once you leave our site, we do not have any control of how your information will be handled by other websites. We will ask you to consent to cookies when you first visit the website in accordance with the terms of this policy.

You agree that by making any enquiry or purchasing any of the services from PMH Consultancy and Education Ltd or otherwise interacting with PMH Consultancy and Education Ltd, you have read, understood, and agree to be bound by all of the terms of this Privacy Policy. If you do not agree, you must leave PMH Consultancy and Education Ltd website immediately.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the page. This Privacy Policy does not apply to the practices of third parties that we do not own or control, such as social media platforms or any third party services you access our links from or through PMH Consultancy and Education Ltd. 

Additionally, we will make every reasonable effort to inform you when we interact with third parties with your information; however, you are solely responsible for reviewing, understanding, and agreeing to or not agreeing to any third-party privacy policies.

Information We Collect

To fulfill your enquiry request or purchase of our services, you must provide us with certain information, such as your name and e-mail address and the details of the service or course that you’re requesting or purchasing. You may also choose to provide us with additional personal information from time to time if you contact us directly. 

Why We Need Your Information and How We Use It

We collect, use and share your information in several legally-permissible ways, including:

• As needed to provide our services, such as when we use your information to fulfill your service enquiry or course purchased, to settle disputes, or to provide you with customer support.
• When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list or to receive notifications from us.
• If necessary to comply with a court order or legal obligation, such as retaining information about your service or course purchases if required by tax law; and
• As necessary for our own legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as (a) providing and enhancing our services; (b) Compliance with our Terms and Conditions.

Information Sharing and Disclosure

Protecting our customers’ personal information is crucially important to our business and something we take very seriously. For these reasons, we will not share your personal information, and if for any reason we need to do so, we will seek your consent with regards to this prior to any action.

We share your personal information with third parties, but only to the extent necessary to perform these services:

• In the Event of a Business Transfer. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
• In Compliance with Laws. we may collect, use, retain, and share your information if we have a good faith belief that doing so is reasonably necessary to: (a) respond to legal process or to government requests; (b) perform legal obligations to which we are bound by agreements; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

How Long We Store Your Information

We retain your personal information only for as long as necessary to provide you with our services and as otherwise described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce or perform under our agreements. We generally keep your data for the following time period: seven (7) years.

Transfers of Personal Information Outside the EU

We will not transfer your information through any third-party hosting services outside the UK and other jurisdictions. If for any reason we are required to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. Your rights are as follows:

• Right to Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
• Right to Change, Restrict, or Delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (such as where we are required to store information for legal reasons) we will generally delete your personal information upon your request.
• Right to Object. You can object to (a) our processing of some of your information based on our legitimate interests and (b) receiving marketing messages from us. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue storing and using your information or if it is needed for legal reasons.
• Right to Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Us

You may reach us with any concerns relating to privacy at info@pmhcande.com